Privacy policy

Futany Privacy Policy

Effective Date: August 02, 2025

Introduction

At Futany (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our websites, mobile applications, and services (collectively, the “Services”).

This policy applies to futany.com and any other platforms where it is posted. By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

Depending on how you interact with Futany, we may collect the following categories of personal information:

  • Identifiers: Name, email, phone number, billing/shipping address, account login details, government-issued identifiers.
  • Device & Online Identifiers: IP address, cookies, device IDs, geolocation data, and browsing activity.
  • Commercial Information: Purchase history, transaction details, product preferences, returns, and feedback.
  • Communications: Emails, messages, customer service interactions, and reviews.
  • Demographics: Age, gender, and general household information (where provided).
  • Financial Information: Payment card details and billing information.
  • Geolocation Data: Approximate or precise location data, depending on your device settings.
  • Sensory Data: Call recordings, photos, or video (if you interact with us via media).
  • Inferences: Shopping behaviors, preferences, and interests based on your activity.

How We Use Your Information

We use personal information to:

  • Process transactions and deliver orders.
  • Provide customer service and support.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Conduct analytics, research, and business operations.
  • Send promotions, marketing communications, and relevant offers.
  • Prevent fraud and protect the security of our systems.
  • Comply with legal obligations.

How We Collect Information

We collect information in the following ways:

  1. Directly from You – When you create an account, place an order, contact customer service, submit reviews, or participate in promotions.
  2. Automatically – Through cookies, tracking tools, geolocation, and device data when you browse our site or use our apps.
  3. From Third Parties – Such as payment processors, advertising networks, social media platforms, or service providers that help us operate our business.
  4. In-Store or In-App Technologies – If applicable, such as payment systems, Wi-Fi access, or customer service tools.

Sharing Your Information

We may share your personal information with:

  • Service Providers & Vendors: For payment processing, shipping, analytics, IT services, and customer support.
  • Advertising & Marketing Partners: To deliver targeted advertising and promotions.
  • Business Partners: For co-branded services, promotions, or affiliate programs.
  • Legal & Regulatory Authorities: If required by law, court orders, or to protect rights and safety.
  • Business Transfers: In connection with mergers, acquisitions, or restructuring.

We do not sell your personal information to third parties.

Your Privacy Choices

You may have options to:

  • Opt out of marketing emails, push notifications, or SMS messages.
  • Adjust cookie and tracking preferences through your browser or device settings.
  • Opt out of targeted advertising through industry opt-out tools (e.g., Digital Advertising Alliance, NAI).
  • Request access, correction, or deletion of your data (depending on your location).

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If we discover that we have unintentionally collected information from a child, we will delete it promptly.

Links to Third-Party Sites

Our website may contain links to third-party sites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.

State Privacy Rights (U.S. Residents)

Residents of California, Colorado, Connecticut, Utah, and Virginia may have additional rights regarding access, deletion, correction, and opting out of certain data processing activities. To exercise these rights, please contact us at support@futany.com.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or by posting an updated version on our website. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at:

Futany Privacy Team
📍 Address: 5050 FM 423

Frisco, Texas - 75036
📧 Email: support@futany.com